Software Maker™, makers of InnOvation® reservation software.

Makers of InnOvation®
The Smart Way to Run an Inn

InnOvation® Product Support

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Product Support

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Support Policy
Software Maker provides prompt support seven days a week. One year of support is included with the purchase of InnOvation® software. After the first year support can be purchased for $99 a year. Support is provided either via email or call back as well as by providing periodic updates.

Frequently Asked Questions
Can I customize my letters and statements? Can I import guest information from another program? Can I import my reservations from Avail™? Can I import my reservations from GuestAll™? Can I import my reservations from Guest Tracker™? Can I install an old version of InnOvation®? Can I use InnOvation® with Windows® 3.1 or Windows® 95? Does InnOvation® work with online reservation services? Does installing a new version of InnOvation® mean I lose all the information I have entered? How do I install InnOvation® on a backup computer? How do I move InnOvation® to a new computer? How do I recovery my reservation information? How do I setup my rate structure? How do I setup InnOvation® and Webervations® to work together? How do I share InnOvation® between two or more users on the same computer? How do I share InnOvation® between two or more computers? How far in advance can I make reservations? How many units does InnOvation® support? Is there any kind of routine maintenance I should perform on InnOvation®? What is Cooperative Innkeeping™ and how do I use it?

Questions about Support?
Have a question not listed above? Just click here to send us an email.

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